WOULD YOU LIKE TO EXCHANGE OR RETURN?
We’re here to assist if a WAHTS style doesn’t meet your expectations. Please note that all exchanges or returns start by submitting them online, through the entry below. Fill in your order number and postal code, click START, and inform us which product(s) you'd like to exchange or return and why. You’ll receive a shipping label by email. Your order number can be found in your WAHTS confirmation email or on the packing slip of the WAHTS package. Please enclose the packing list in the package you send to us.
EXCHANGE & RETURNS POLICY
WAHTS goods can be exchanged or returned within 30 days of purchase. All pieces should be returned new, unused, and with the original WAHTS tags still attached.
For returns from The Netherlands, Belgium, and Germany we offer free shipping. For other countries, shipping is on behalf of the customer.
Not sure about your size? From a sustainability point of view, we want to keep our exchange & return rates as low as possible. To help you find the right size and fit, we’ve added a size advice tool and a size measurements chart. You can always contact us if you are in doubt about the right size before you make your purchase.
Asap exchange? The fastest way to exchange your WAHTS product is to order a new product right away and request a refund through the entry above.
Exchange product/size not in stock? Please get in touch with our team.
GENERAL EXCHANGES & RETURNS
If you have any questions regarding the returning of goods, please check the status of the return in your account. When we have processed the return the status will be changed there. Please look up other answers in our FAQs or email us for assistance: firstname.lastname@example.org.